Support
Rookie · published by R.S. Navales · last updated 15 September 2026
Need help with Rookie? Email rsnavales@gmail.com and we will get back to you. Please mention your phone model and what happened.
Keep your account
Rookie has no login. To keep your account when changing phones or reinstalling, open Settings (tap your name on the home screen), choose Show my recovery code, and write it down. On the new device, use Settings → Use a recovery code.
Rookie Pass
- Restore a purchase: open the Shop and tap Restore.
- Cancel: on iPhone, go to Settings → your name → Subscriptions. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions.
- Refunds are handled by Apple or Google.
Delete your account
Open Settings → Delete account in the app. This permanently removes your account from our server. If you cannot open the app, email us and we will delete it for you.
Contact
R.S. Navales · rsnavales@gmail.com